Jet To Holidays Tourism LLC
At Jet To Holidays Tourism LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with our services, including our website and mobile applications. By using our services, you agree to the terms described in this policy.
1. Information We Collect
We collect personal information to provide and improve our tourism services. The types of information we may collect include:
- Personal Information: Full name, email address, phone number, nationality, passport number, and other identification details.
- Travel Information: Travel preferences, bookings, accommodation details, and flight information.
- Financial Information: Payment details, including credit card or bank information, necessary for booking and payments.
- Technical Data: IP address, browser type, device information, and usage data collected through cookies and other tracking technologies when you interact with our website.
2. How We Use Your Information
We use your personal data for the following purposes:
- Service Provision: To facilitate travel bookings, hotel reservations, transport arrangements, and related services.
- Customer Support: To respond to your inquiries and offer assistance regarding your travel arrangements.
- Marketing and Communications: To notify you about promotions, offers, and services (with your consent).
- Legal Compliance: To comply with UAE laws and regulations, including sharing information with relevant authorities when required.
3. Sharing of Information
We may share your information with trusted third parties in the following circumstances:
- Service Providers: Hotels, airlines, transport companies, and other travel-related partners who require information to complete your booking or travel arrangements.
- Government Authorities: When required by law, including visa processing and security regulations.
- Payment Processors: To securely process your payment transactions.
We do not sell or share your personal information with third parties for their own marketing purposes.
4. Data Security
We are committed to protecting your personal data. We use appropriate technical and organizational measures, including encryption and secure servers, to safeguard your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
As a customer, you have the following rights regarding your personal data:
- Access: You may request a copy of the personal data we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You may request the deletion of your personal information, subject to legal obligations.
- Withdrawal of Consent: You can opt out of receiving marketing communications at any time.
To exercise any of these rights, please contact us at info@jettoholidaystourism.com.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website, analyze usage patterns, and provide personalized content. You can control the use of cookies through your browser settings, though this may affect the functionality of our website.
8. International Data Transfers
In order to fulfill your travel requests, your personal information may be transferred to third-party service providers located outside of the UAE. We ensure that any data transfer is done in accordance with UAE data protection laws and provides an adequate level of protection.
9. Children’s Privacy
Our services are intended for individuals over the age of 18. We do not knowingly collect personal information from minors without parental consent. If we discover that we have collected information from a minor without consent, we will take immediate steps to delete that information.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact us at:
JET TO HOLIDAYS TOURISM LLC
PHONE AND WHATSAPP NUMBER: +971542474274
LANDLINE NUMBER: +97142555720
ADDRESS: UAE, Mai Tower – SUITE 1413 – 1 Al Nahda St – Al Qusais – Al Nahda 1 – Dubai – United Arab Emirates